Worried about paying your Council Tax bill?

If you're worried about, or are struggling to pay, your Council Tax, there are a few things we can do to help.


Firstly, you need to check if there are any discounts that you could be receiving.


You should also check if there are any additional benefits that you could be claiming.

Get in touch

If there are no discounts or benefits that could help in your situation, you need to contact us as soon as possible. We can help you by setting up a suitable and affordable repayment plan. You can email us at council.tax@dacorum.gov.uk or call 01442 228687.

Please deal with this immediately to avoid building up debt, extra charges, court orders, or other enforcement action. Find out what happens if you don't pay your Council Tax?.

Further advice

The following organisations may also be able to help you with money advice:

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Income questionnaire

If we've contacted you recently and asked you to complete an income questionnaire, you can do so using the link below. Please note: you will need your eight-digit Council Tax reference number to complete this.

Fill out the income questionnaire

Warning signCoronavirus (COVID-19): Our Customer Service team is offering pre-booked appointments at the Forum in Hemel Hempstead for queries that cannot be dealt with over the telephone or online. To book, call 01442 228000. We continue to provide a full range of services online and via telephone. For council service updates and other advice, please see our COVID-19 page×