Assisted collection

An assisted collection is available to householders if they are unable to take their wheeled bins and caddy to the kerbside due to:

  • infirmity
  • serious long-term illness, or
  • disability

If you require an assisted collection, you can apply online.

Apply for assisted collection

Please note: This service is only available to those residents where no member of the household is able to move the bins.

Once your application for an assisted collection has been approved, a Waste Supervisor will visit you to agree with you where your bins should be placed.

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×